COVID-19 Information for People Living with HIV

Dear Council Members and Community:

Note: As NY and NYC begin to re-open, updates to this page will take place as needed. 

In recognition of these difficult times, we are using our website to share information and resources available to the NYC & Tri-County areas (Westchester, Rockland & Putnam counties) for PLWH and other potentially vulnerable populations as well as the providers who serve these populations.

Many of these resources have sprung up in response to the crisis – we cannot verify any resource that is not provided through the City of New York.

Please note that some of these resources repeat.  If you have additional resources you would like added to this list, please send them to [email protected]

Be safe! #BlackLivesMatter How to protest safely during the COVID-19 pandemic 

New Policy Section (scroll all the way down)!

(Last update: 6/25/2020)

NYC is seeking Contact Tracers and Supervisory Contact Tracers to perform COVID-19 case interviews and contact tracing. Contact tracers will investigate cases, trace contacts, monitor contacts, and manage all case data and inquiries. Applications are now being accepted to fill these important roles immediately. For more information and to apply, click here.

Contact Tracing · New York City’s Test and Trace Corps

Hit accept if you see a call from ‘NYC Test & Trace’ or number starting with ‘(212)-540-****’ or ‘(212)-242-****’.

There is an urgent need for blood in New York City. To make an appointment to donate, visit New York Blood Center at or call 800-933-2566

Donate to NYC! Cash, space or medical supplies


Reopening Guidance:

  1. Reopening New York City
    1.  FAQs 
    2. COVID-19: RESTART Guidance for Businesses
  2. New York Forward
  3. New York Forward, Regional Monitoring Dashboard
  4. COVID-19 Early Warning Monitoring Dashboard   

1. Provider Guidance & Resources

  1. Guidance on Delivering Services (most useful for agencies delivering services to consumers)
    1. Virtual Team Building Activities. Virtual team building is a method to bring remote teams together and create a work environment that mimics a co-located office environment. It allows the entire team to become familiar with one another and create meaningful relationships that leave all members feeling more valued and satisfied. 
    2. Fact Sheet: Multisystem Inflammatory Syndrome in Children (MIS-C)
    3. Federal Resources on HIV and Coronavirus (COVID-19)
    4. NYC Dear Colleague letter with COVID-19 updates 
    5. COVID-19: Guidance for Congregate Settings
    6. Joint novel coronavirus letter to HIV care providers from the NYS and NYC Health Departments
    7. NYS COVID-19 Information for Providers
    8. Interim guidance for COVID-19 and PLWH from AIDSinfo
    9. SAMHSA guidance for Medication Assisted Treatment (MATs) and Opioid Treatment Programs (OTPs)
      1. SAMHSA FAQ on provision of methadone and buprenorphine for opioid use disorder treatment during COVID-19
    10. Maintain HIV and STI Services and Minimize In-Person Care During the COVID-19 Outbreak
    11. NASTAD (National Alliance of State and Territorial AIDS Directors) on COVID-19
    12. CMS COVID-19 Partner Toolkit: CMS has developed this toolkit to help you stay informed on CMS and HHS materials available on the COVID-19.
    13. U.S. Department of Justice Drug Enforcement Administration (DEA) letter to DEA qualifying practitioners on buprenorphine and telemedicine
    14. <FAQ from AIDS United with information on COVID-19, COVID-19 and people with HIV, HIV medication access, social and physical distancing, and smoking and drug use, as well as a list of resources, compiled and regularly updated by various national HIV advocacy organizations
    15. Center for the Study of Traumatic Stress COVID-19 Pandemic Response Resources: Fact sheets and other resources to support the health and well-being of communities affected by COVID-19
    16. NYS COVID-19 mental health resources for the public and providers
    17. Online ACCESS HRA Training: In an effort to facilitate greater access to benefits using our online tools, DSS is now offering ACCESS HRA training webinars. Book an appointment here.
      1. For issues that cannot be resolved online or 311, find locations here.
    18. COVID-19 and Poison Prevention: Staying Safe while Staying Home
  2. Insurance and Funded Services
    1. HRSA’s HIV/AIDS Bureau posted a list of Frequently Asked Questions (FAQs) for RWHAP recipients, subrecipients, and stakeholders.
    2. Medicaid Guidance for COVID-19
      1. Updates on New York State Medicaid: COVID-19 Provisions
        1. Additional Medicaid Pharmacy Guidance Regarding the Declared Disaster Emergency in the State of New York over COVID-19
        2. Medicaid billing rules for telehealth services
        3. New York State Medicaid Coverage and Reimbursement Policy for Services Related to Coronavirus Disease 2019 (COVID-19)
    3. New Special Enrollment Periods promote access to private health insurance
  3. Resources for Essential Workers
    1. Free City Bike for Essential (Healthcare providers, transit employees, and first responders (e.g. NYPD, FDNY, EMS)) Workers: free 30-day Citi Bike membership.
    2. Hotels for healthcare workers
    3. MTA Essential Service during COVID-19
    4. Staten Island Ferry schedule
  4. STI Guidance & Services
    1. NYC Health + Hospitals/Gotham Health, Judson Continues to Provide Urgent Sexual/Reproductive Care, LGBTQ Affirming Services, and Mental Health Support During COVID-19
    2. Dear Colleague: Maintain HIV and STI Services and Minimize In-Person Care During the COVID-19 Outbreak – Provides guidance on maintaining STI and HIV services during the COVID-19 pandemic
    3. Syndromic management of anogenital discharges and ulcers during the COVID-19 outbreak – Offers guidance for presumptive treatment of common syndromes associated with STIs
    4. Presumptive Oral Treatment of Gonorrhea Infection During the COVID-19 Crisis – Offers guidance on presumptive oral treatment of uncomplicated anogenital gonorrhea infection in the absence of ready access to injectable treatment during the COVID-19 pandemic
    5. Providers should also check BSTI’s provider webpage for future update on local availability of oral antibiotic regimens to treat gonorrhea infection.
    6. Expedited Partner Therapy (EPT) information for sex partners during the COVID-19 outbreak – Provides information for people who were exposed to an STI and received treatment from a sex partner (prescription or medicine)
    7. Available Services During COVID19 – Compiled by the NYC Health Department’s Bureau of Sexually Transmitted Infections (BSTI)
    8. NYC Health: NYC Sexual Health Clinic Hotline
  5. Telehealth Guidance
    1. NYC DOHMH Bureau of HIV: Telehealth Guidance for Clinical Providers
    2. HRSA Ryan White HIV/AIDS Program: Utilizing Telehealth
    3. AMA Quick Guide to Telemedicine in Practice
    4. Using Telehealth to Care for Patients During the COVID-19 Pandemic
    5. CMS General Provider Telehealth and Telemedicine Toolkit
    6. Telehealth learning sessions via Zoom for substance use disorder treatment providers and peer support specialists
  6. Support for Non-Profits
    1. New York Forward Loan Fund is a new economic recovery loan program aimed at supporting New York State small businesses, nonprofits and small landlords as they reopen after the COVID-19 outbreak and NYS on PAUSE. 
    2. Partner with the City of New York to deliver programs and services to communities throughout the five boroughs 
    3. FAQ for Contracted Health and Human Service Providers Topic: Nonprofit Business Continuity Guidance
    4. COVID-19 Payroll Protection Program
    5. Brooklyn Community Foundation – immediate response grants of up to $10,000 in several priority areas
    6. New York Women’s Fund 2020 Resilience: NYC COVID-19 Response and Recovery Fund – up to $25,000 for organizations who support the needs of women, TGNCNB individuals, and families impacted by COVID-19
    7. Novartis US Foundation COVID-19 Community Response Fund -$100,000-$250,000 to support strengthening health care infrastructure, establishing digital platforms for COVID-19 data collection, and/or creating new community health programs specific to pandemic response
    8. Open Road Alliance Response to COVID-19 – charitable grants for organizations engaging in direct COVID-19 response; one-time, fixed, low-interest, $50,000 loan to organizations that are rescheduling/postponing their fundraising events until later this year
    9. ViiV Healthcare COVID-19 Community Emergency Response Fund grants for community-based organizations to maintain and evolve their critical services for people living with and at risk of HIV in this time of crisis; only those organizations that received grant funding from ViiV Healthcare in the 2018 – 2020 calendar years are eligible to apply
    10. National Council of Nonprofits list of available loans for nonprofits in the federal COVID-19 emergency relief bill (CARES Act)
    11. Robin Hood COVID-19 Relief Fund
    12. New York State Department of Homeland Security and Emergency Services compilation of disaster recovery financial assistance through the U.S. Department of Homeland Security Federal Emergency Management Agency (FEMA)

2. General Guidance & Advisories

    • FREE Telemedicine:
      • Any New Yorker with questions about COVID-19 can call a clinician at 844-NYC-4NYC, 9am to 9pm, free of charge
    • Services for special populations:
    • LGBTQ Youth. NYC Unity Project’s LGBTQ+ COVID-19 Online Guide, a mobile-accessible website with over 100 listings of LGBTQ+ affirming City and private/nonprofit programs and services – including mental health, physical health and wellness, sexual health, peer and community support, food assistance, legal services, housing and shelter, and financial/funding opportunities – currently available in-person and virtually 
    • Older New Yorkers.
    • Immigrant Communities.
      • New York City Mayor’s Office of Immigrant Affairs resources for immigrant communities during COVID-19 pandemic
      • Assistance for DACA recipients
      • If you have questions about immigration or how to access City services during the COVID-19 crisis, call the Mayor’s Office of Immigrant Affairs hotline at 212-788-7654 from 9am to 5pm, Monday to Friday, or email [email protected]
    • People with Disabilities.
  1. New York Office for the Prevention of Domestic/Interpersonal Violence resources, including confidential text, phone, and online services staffed 24/7
    1. NYC HOPE can connect you to resources to help you or a loved one experiencing dating, interpersonal, domestic, or gender-based violence. For NYC HOPE services, visit or call the 24-hour hotline at 1800-621-HOPE or call 911 for emergencies
    2. Additional resource for survivors during COVID-19
    3. Sexual Health Services (Clinical Services). PlaySure Network partners currently providing HIV prevention clinical services
    4. Sexual Health Services (Nonclinical/Support Services). PlaySure Network partners currently providing 
    6. New York City Health Department Bureau of Sexually Transmitted Infections (BSTI) list of resources for community members, including clinical services, mental health services, food services, financial assistance, and other resources
  2. Sites offering free COVID-19 testing, no appointment necessary
    1. Visit for information on who can get tested and to find a testing site near you
  3. COVID-19 antibody testing is available by appointment, starting with 1,000 tests a day at five sites, one in each borough. To make an appointment, call 888- 279-0967
  4. Fact Sheet: Multisystem Inflammatory Syndrome in Children (MIS-C)
  5. New York City Human Resources Administration, Office of Burial Services, information and application for financial assistance to meet burial and other funeral expenses
  6. New York Forward: Governor Cuomo’s statewide plan to reopen New York (with links to NYS on Pause & the 10 Point Plan
  7. NYC Unity Project’s LGBTQ+ COVID-19 Online Guide, a mobile-accessible website with over 100 listings of LGBTQ+ affirming City and private/nonprofit programs and services, including funding  
  8. Burial Assistance
  9. COVID-19: Public Health Milestones to guide the re-opening of NYC
  10. NYC face covering info with FAQ
    1. Video on making a face covering at home
  11. Family Enrichment Centers – warm, home-like spaces that provide a range of offerings to the community; now providing remote referrals and support, as well as limited, in-person emergency resources
  12. Community Partnerships – community-based planning groups that meet monthly; now using virtual meetings and e-mail to plan and provide referrals for families; some are also providing, in-person emergency resources
  13. Open Streets Initiative – the city is now accepting community requests. Find more information about Open Streets locations here.
  14. Free one-on-one professional financial counseling and coaching by phone with the New York City Financial Empowerment Center, including on managing money and setting up spending plans, contacting creditors, developing strategies to minimize debt, accessing emergency resources, and opening a bank account
  15. New York City COVID-19 Hotel Program providing free hotel stays to eligible New Yorkers who cannot isolate where they live and frontline workers in the healthcare industry who wish to reduce the risk of transmission at home
    1. Hotel program flyers in multiple languages, including: English | Español | Shqip | االعربية | বাংলা |FrançaisAyisyen| हिंदी| 한국어 | Polski | Русский | 简体中文繁體中文 | اُردُو
  16. Pets
    1. FAQ on COVID-19 and animals
    2. New York City Department of Emergency Managements tips on
    3. NYC COVID-19 Pet Owner Hotline: 1-877-204-8821, 8am-8pm, seven days a week
  17. The federal income tax deadline has been extended to July 15, 2020 by the Treasury Department and the Internal Revenue Service.
  18. COVID-19 Application For Suspension Of Debt Collection Activity *NO APPLICATION IS NECESSARY FOR MEDICAL AND STUDENT DEBT (more info in link)
  19. Cornell University’s Institute on Employment and Disability has released guidance on the impact of COVID-19 on public benefits.
  20. Free or low cost desktop and laptop computers with unlimited 4G Wireless WiFi service for $15 month for anyone earning 200% below the federal poverty level and enrolled in a government program. Follow the link for more information
  21. Cell service
    1. Assurance Wireless( you need an active Medicaid #) powered by Virgin Mobile
    2. Safelink (Assurance is the better of the 2 according to feed-back from consumers)
  22. COVID-19 Payroll Protection Program

3. Tri-County Resources

  1. Putnam County Department of Health COVID-19 main webpage
    1. County Executive Odell video updates
  2. Rockland County Department of Health COVID-19 main webpage
    1. County Executive Day video updates
  3. Westchester County Department of Health COVID-19 main webpage
    1. County Executive Latimer video updates
  4. Rockland County Against Hunger
  5. Feeding Westchester
  6. Regional FoodBank
  7. SHIV Services Site Locator

4. NYC Department of Health Coronavirus Information

  1. NYC COVID-19 Response Map illustrating City responses by ZIP code specific to testing, supplies, and telehealth, food, education, and targeted outreach and support
  2. New Yorkers can slow the spread of coronavirus (COVID-19) in New York City by staying home as much as possible. Learn more about what you can do. Information is available in over 20 languages. Please note: Seeking or using medical treatment or preventive healthcare services related to COVID-19 will NOT be considered under the public charge rule, even if the services are Medicaid-funded. Seek care without fear and if you need help getting medical care, call 311 and get connected to a doctor today.
  3. For real-time updates
    1. In English, text COVID to 692-692.
    2. Texto COVIDESP 692-692 por actualizaciones en español
    3. Spread the word:
    4. English @notifynyc:
    5. Chinese @nnycchinese:
    6. Spanish @nnycspanish:
    7. Office of the Mayor NYC Covid Email Updates Sign Up
  4. Guidance for Older New Yorkers: What you need to know about COVID-19
  5. New Face Covering Guidance
  6. Map of Essential Construction
  7. COVID-19 Main Webpage
    1. Stay Home, New Yorkers: What You Need to Know Now About COVID-19 (FAQ/fact sheet)C
    2. COVID-19: Symptoms and Chronic Health Risks
    3. COVID-19: Prevention and Care
    4. COVID-19: Businesses and Other Facilities
    5. COVID-19: Coping and Emotional Well-being
    6. Guidance on COVID-19 and people with HIV
    7. Guidance on sex and COVID-19
    8. COVID-19: Data
    9. City COVID-19 Updates, Updated Daily by 5pm: Updates on benefits and rights, employment and finances, food, housing, health insurance and health care, school and childcare, immigrant communities, mental health, people with disabilities, and additional resources
    10. Guidance on re-opening NYC: COVID-19: Public Health Milestones
    11. Fact Sheet: Multisystem Inflammatory Syndrome in Children (MIS-C)

5. New York State Information & Resources

  1. New York Forward, Governor Cuomo’s Plan to Re-Open New York
  2. New Paid Leave for COVID-19 website
  3. New York State Department of Homeland Security and Emergency Services compilation of disaster recovery financial assistance through the U.S. Department of Homeland Security Federal Emergency Management Agency (FEMA)
  4. CMS COVID-19 FAQs for State Medicaid and Children’s Health Insurance Program (CHIP) Agencies
  5. Find out whether you can qualify for Medicaid or other free and low cost health insurance.
    1. For employers: NY State of Health information
  6. Guidance on federal COVID-19 emergency relief bill and unemployment insurance
    1. Guide to file a claim for unemployment insurance benefits
    2. Apply for unemployment in NYS
  7. Protect Yourself and Your Family from Novel Coronavirus (COVID-19)
  8. 10-Point Policy to Assure Uniform Safety for Everyone
  9. Essential Services under Governor Cuomo’s Executive Order to address COVID-19
    1. FAQ
    2. Guidance
  10. Know Your Rights – Know Your Rights information on testing, paid sick leave, unemployment, health insurance, mortgages and rent, utilities, and price gougin
  11. Housing
    1. FAQ for tenants
    2. Statewide housing resources
  12. Guidance on paid sick leave and paid family leave for COVID-19
    1. Call 855-491-2667 to obtain the necessary medical documentation
  13. NYS COVID-19 mental health resources for the public and providers

6. NYC Government Resources

  1. Shop for groceries online with your SNAP benefits
  2. Opportunities for financial support for individuals compiled by the New York City Comptroller
  3. Mayor’s Office to Protect Tenants guidance on tenants’ rights for tenants with COVID-19 or under home quarantine
  4. ACCESS NYC Home Emergency Assistance Program, including money for heat and utilities
  5. ACCESS NYC guidance on payments for eligible unemployed adults
  6. NYCHA Journal, Information on COVID-19 
  8. Mayor de Blasio’s Plan to Combat COVID-19 at NYCHA
  9. #AskMyMayor. The Mayor has a new Daily Message available on Twitter, Facebook, Instagram and Youtube every morning. If you have questions, comments or concerns that you want him to respond to, you can send them using the hashtag #AskMyMayor.
  10. New York City COVID-19 Citywide Information Portal
  11. ACCESS NYC is an online public screening tool that you can use to determine the City, State, and Federal health and human service benefit programs (i.e. food stamps) for which you are potentially eligible to enroll.
  12. Shop for Groceries Online with your SNAP Benefits
  13. Grief and Loss During the COVID-19 Outbreak
  14. Managing Grief over the Death of a Loved One during the COVID-19 Outbreak
  15. City Agency Service Updates
  16. COVID-19 and New York City Human Resources Administration (NYC HRA) benefits
  17. Know Your Rights: New York City Commission on Human Rights information on COVID-19 and human rights, including protections related to housing, employment, and public accommodations, and instructions on filing a complaint if you have experienced harassment or discrimination.
  18. NYC COVID-19 Engagement Portal: The NYC COVID-19 Engagement Portal allows New Yorkers to self-report COVID-19 information, helping New York City both better communicate with affected people and identify areas that may need enhanced response. All submissions are confidential. The portal is built to accessibility standards and is available in 11 languages: Arabic, Bengali, Chinese, English, French, Haitian Creole, Korean, Polish, Russian, Spanish, and Urdu. People without internet access or who need help can call 311 to input or update their information.
  19. Paid Leave and Other Workers’ Rights: New York City Department of Consumer and Worker Protection information on workplace laws during COVID-19:
  20. Parents and Caregivers: New York City Administration for Children’s Services (NYC ACS) information on child care assistance
  21. Information parent/caretaker information on NYC ACS involvement
  22. NYC Department Of Education COVID-19 updates
    1. Remote learning device requests for students
    2. NYC DOE Learn at Home, including information, activities, and technical tools and support
    3. NYC DOE iPad distribution for students
  23. New York City Mayor’s Office for People with Disabilities COVID-19 Resources for People with Disabilities
  24. New York City Housing Authority (NYCHA) COVID-19 State of Emergency Rent Hardship
  25. New York City Mayor’s Office of Immigrant Affairs resources for immigrant communities during COVID-19 pandemic
    1. If you have questions about immigration or how to access City services during the COVID-19 crisis, call the Mayor’s Office of Immigrant Affairs hotline at 212-788-7654 from 9am to 5pm, Monday to Friday, or email [email protected]
  26. Unemployment benefits and health insurance FAQ
  27. Resources from the NYC Office of Emergency Management on the below topics can be found here
    1. Employment resources
    2. Food assistance
    3. Health & medical assistance
    4. Financial assistance
    5. Rent arrears and public assistance
    6. Emotional support & Spiritual care
    7. Access to free internet at home
    8. Remote learning devices
    9. Other assistance

7. Mutual Aid Organizations & Services

Article: What is mutual aid and how are the role they have played during COVID-19
Safety Practices For Mutual Aid Food & Supply Distribution During The Coronavirus Pandemic

  1. Nationwide Coronavirus Resource Kit
  2. COVID-19 Mutual Aid & Organizing Response #NYCDSAMutualAid
  3. NYC United Against Coronavirus
  4. Give & Get Assistance
    1. Join the C-19 Help Squad– get connected with a person who is experiencing hardships and has needs that match the help you can provide.
    2. Volunteer with homebound seniors
    3. NYC Mutual Aid Network
    4. The End Is Queer: NYC Mutual Aid – Facebook Group / Discord (discord preferred) – City wide queer centered mutual aid
    5. For the Undocumented: Resources for undocumented New Yorkers from NY State Youth Leadership Council
    6. NYC Mask Crusaders Personal Protective Equipment Donor Form – to donate or receive PPE
    7. Arts and Culture Leaders of Color Emergency Fund
    8. Service/gig/freelance workers support: give or request support
    9. Donate: Sex Worker Relief Fund; Request funds: [email protected]
    10. Undocumented Youth Fund
    11. Black Folks COVID-19 Fund
    12. COVID-19 Freelance Artist Resources
  5. Couriers and delivery
    1. Corona Couriers – A collective of cyclists willing to courier supplies to people in need for free, using low contact methods. Email [email protected]
    2. Invisible Hands Delivery – Grocery and supply delivery; delivery is free Tweet

8. Food and Food Insecurity

  1. Shop for groceries online with your SNAP benefits
  2. NeON Nutrition Kitchen operates kitchens in all five boroughs, each providing free non-perishable food, recipes, nutrition tips and guidance, and monthly cooking demonstrations
  3. COVID-19 Food Assistance Resources
  4. Free Meals for Every NY’er: No registration, ID, or documentation is required.
    1. Current hours: 7:30am – 11:30am for families and children, 11:39am – 1:30pm for adults
    2. To find a location, text “NYCFOOD” or “COMIDA” to 877-877
  5. Free Home Delivered Meals for People Over 60
  6. Food Bank for New York City
    1. COVID-19: Readiness Response
    2. Food Help NYC Map
  7. City Harvest COVID-19 response
  8. Sylvia River Food Pantry is making deliveries
  9. Black Trans Solidarity Fund for groceries from TheOkraProject
  10. IRIS HOUSE is open and serving grab and go meals
  11. Soup Kitchen and Food Pantries
  12. Free Baby Formula – WIC members can have baby formula delivered FREE to all New York City boroughs. Dial 718-405-9111
  13. Shop for Groceries Online with your SNAP Benefits

9. Housing

As of Monday March 16, eviction proceedings and pending orders will be suspended statewide until further notice. Housing court functions such as landlord lockouts, repair orders, and serious code violations will continue.

As of Thursday March 19, New York has implemented a 90-day foreclosure moratorium and mortgage relief period for owners who can demonstrate they are not able to make timely payments due to the impact of the virus.

  1. New York City Housing Authority (NYCHA) COVID-19 State of Emergency Rent Hardship
  2. Tenants Rights Hotline by Met Council – 212-979-0611 (ingles y espanol)
  3. Report attempted evictions – Anyone with knowledge of City marshals attempting to execute on warrants of eviction can report this activity by calling DOI’s Bureau of City Marshals at (212) 825-5953.
  4. Support for eviction prevention: Bronx Works, Catholic Charities (helps regardless of denomination), Coalition for the Homeless

10. Utilities

As of Friday March 13, New York utilities have volunteered to suspend utility shut-offs for power, heat and water for all customers.

  1. Free Comcast WiFi at home: 60 days for new qualifying customers.Or call 1-855-8-INTERNET for set up.
  2. Free Spectrum WiFi for K-12 students, college student and teacher households for 60 days (including free installation for new customers). Or call (855) 243-8892 for set up.
  3. Wifi via smartphone: Metro PCS, T-Mobile, Sprint, AT&T and Comcast are all lifting their unlimited data caps for cell phone subscribers for at least 60 days. Contact your cellphone provider for more information.
    1. MetroPCS will allow you to add a free 10GB of mobile hotspot per month by adding an add on service available in the MyMetro app, MyAccount or by calling Care at 611.
    2. T-Mobile and Metro by T-Mobile are providing customers an additional 20GB of mobile hotspot/tethering service for the next 60 days coming soon.

11. Mental Health Support

  1. Grief and Loss During the COVID-19 Outbreak
  2. Managing Grief over the Death of a Loved One during the COVID-19 Outbrea
  3. NYS COVID-19 mental health resources for the public and providers
  4. NYC Well COVID Support Resources
  5. Mental Health Chat For Undocumented People
  6. Trans Lifeline
  7. Thrive NYC
  8. Free, remote peer counseling – Open to anyone in emotional or psychiatric distress. Text (929) 277-8291 to schedule a phone or zoom session. Donate @LouisFelix on venmo.
  9. Mental Health for Front Line Workers/COVID Workers
  10. NYS Emotional Support Line: 1-844-863-9314
  11. SAMHSA’s Disaster Distress Helpline 1-800-985-5990 or text TalkWithUs to 66746
    1. Harm Reduction Coalition COVID-19 Virtual Office Hours

12. Resources for Reporting Harassment or Discrimination

Hate and discrimination against anyone on the basis of their race, national origin, or other status is not tolerated in New York City. The New York City Commission on Human Rights, Mayor’s Office for the Prevention of Hate Crimes, and NYPD are monitoring and responding to reported hate and bias incidents resulting from fear and stigma related to COVID-19.

  1. Call 311 to report harassment or discrimination.
  2. Call 911 if you are the victim of a hate crime or witness what you believe to be a hate crime. NYPD officers will not ask about the immigration status of anyone seeking help and language assistance is available.

13. U.S. Department of Health and Human Services

  1. White House/CDC COVID-19 main webpage
  2. HHS HIV/AIDS Guidelines Panels Release Interim Guidance for COVID-19 and Persons w/ HIV
  3. Centers for Disease Control and Prevention (CDC)
    1. COVID-19 main webpage
    2. What to Know about HIV and COVID-19
  4. Health Resources and Services Administration (HRSA)
    1. COVID-19 main webpage
    2. HRSA, HIV/AIDS Bureau, Ryan White HIV/AIDS Program FAQs
    1. COVID-19 and people with HIV
  6. National Institutes of Health (NIH)
    1. COVID-19 main webpage
    2. Interim guidance for COVID-19 and people with HIV
  7. Substance Abuse and Mental Health Services Administration (SAMHSA)
    1. COVID-19 main webpage

14. Federal Government Information & Resources

  1. Economic Impact Payments
    1. Information on economic impact payments
    2. Economic Impact Payments: What You Need to Know
    3. Information on Social Security recipients and economic impact payments
  2. Employee Rights
    1. Employee Rights: Paid Sick Leave and Expanded Family and Medical leave under the Families First Coronavirus Response Act
  3. Financial Assistance
    1. COVID-19 Economic Injury Disaster Loan Program application for businesses, private nonprofits, homeowners, and renters:
    2. COVID-19 small business guidance and loan resources
    3. COVID-19 debt relief for small businesses
  4. Food Assistance
    1. Information on U.S. Department of Agriculture (USDA) Food and Nutrition Services COVID-19 response efforts, including child nutrition programs, Women, Infants, and Children (WIC) program benefits, SNAP benefits, and other USDA food programs:
  5. Food Safety
    1. U.S. Food and Drug Administration (FDA) information on food safety and COVID-19
  6. Medicare and Medicaid
    1. Centers for Medicare and Medicaid Services (CMS) COVID-19 webpage, including general information and updates, clinical and technical guidance for health care providers and facilities, billing and coding guidance, and coverage guidance
    2. CMS General Provider Telehealth and Telemedicine Toolkit
  7. Small Business Guidance
    1. U.S. Chamber of Commerce Coronavirus Small Business Guide
  8. Tax Relief and Employer Tax Credits
    1. COVID-19 tax relief
    2. COVID-19 tax credits for required paid leave provided by small and midsize businesses
    3. COVID-19 employee retention tax credits

15. Scientific Information

  1. Ask a Scientist COVID-19 Questions, this is still in development so keep on checking back as it improves but it is live now
  2. Johns Hopkins University’s global tracking of SARS-CoV-2/COVID-19
  3. The COVID Tracking Project compiled, comprehensive testing data
  4. COVID-19 in the US and Canada Tracking document, updated daily with local and regional and national data
  5. New York Times Article on SARS-CoV-2 biology with illustrations
  6. Coronavirus Misinformation Tracking Center

16. Resources for Workers & Small Businesses

  1. New York City Taxi and Limousine Commission’s Driver Resource Center, has information and resources related to financial counseling, legal services, driver protection services, health and mental health services, and public benefits application support
  2. Working from Home Toolkit from the Mayor’s Office of the Chief Technology Officer
  3. ACCESS NYC Understanding Benefits for Workers Affected by COVID-19
  4. New York City Small Business Services Guidance for Jobseekers Impacted Due to COVID-19
  5. You have the right to use safe and sick leave to care for yourself or anyone you consider family.
    1. For more information visit the Department of Consumer and Worker Protection’s website for information available in over 20 languages.
    2. Workers in NYC are covered by many labor and employment laws, regardless of immigration status.
  6. Relief is available for small businesses and employees impacted by COVID-19:
    1. Businesses with fewer than 100 employees, who have seen sales decrease by 25% or more, will be eligible for NYC Small Business Continuity Fund, which will provide zero interest loans of up to $75,000 to help mitigate losses in profit.
    2. The Employee Retention Grant Program is available to NYC businesses with one to four employees that can demonstrate at least a 25% decrease in revenue as a result of COVID-19. Eligible businesses will receive a grant covering up to 40% of their payroll for two months. Businesses can access up to $27,000.

17. Resources for Undocumented Persons

  1. Assistance for DACA recipients
  2. Mayor de Blasio Announces New York City COVID-19 Immigrant Emergency Relief Program with Open Society Foundations: Community member applicants/other interested stakeholders can contact AskMOIA by calling 212-788-7654, Monday – Friday, 9am-5pm, or by emailing [email protected]. MOIA will record their contact info and later refer them to participating CBOs.
  3. For the Undocumented: Resources for undocumented New Yorkers from NY State Youth Leadership Council

18. Other resources

  1. Volunteer, donate, or partner with the City
    1. Donate cash or medical supplies, or space
  2. Student loan debt tips during COVID-19
  3. The City’s COVID-19 Tracker
  4. Coronavirus Tech Handbook: a crowdsourced resource for technologists building things related to the coronavirus outbreak
  5. Information for medical professionals (very detailed): org
  6. Kaiser Family Foundation Coronavirus (COVID-19) main webpage
    1. Coronavirus Policy Watch

19. Policy Updates

by Adrian Guzman, Director, Policy and External Affairs, at [email protected].

Mayor de Blasio and NYPD Commissioner Announce Policing Reforms. On June 7, 2020, Mayor de Blasio announced plans to redirect some portion of the NYPD’s fiscal year 2021 budget to youth development and social services for communities of color and to hire community ambassadors to liaise between officers and community members. The Mayor and NYPD Commissioner Shea later announced additional reforms, including:

  • Expansion of anti-violence Crisis Management System community safety program;
  • Mandated release of body camera footage within 30 days of an officer discharging a firearm that hits or could hit someone, discharging a taser resulting in death or substantial bodily harm, or using force resulting in death or great bodily harm;
  • Reassignment of roughly 600 plainclothes officers in anti-crime units to other duties, including the detective bureau and neighborhood policing initiative; and
  • Expedited investigation and discipline for incidents involving substantial bodily injury, and greater transparency on disciplinary records and decisions

New York City Council Passes Policing Reform Legislation. On June 18, 2020, New York City Council passed a series of policing reform bills, including:

  • Int 0536, legislation that would establish a misdemeanor for restraining an individual in a chokehold during arrest;
  • Int 0721, legislation that would codify the right to record NYPD officers acting in their official capacity;
  • Int 0760, legislation that would require a centralized system to record, track, and evaluate officer activity and to identify officers who may need enhanced training or monitoring;
  • Int 1962, legislation that would require the shield number or rank designation of uniformed officers to be visible;
  • Int 0487 (Public Oversight of Surveillance Technology Act), legislation that would require comprehensive reporting and oversight of NYPD surveillance technologies; and
  • Int 1309, legislation that would require NYPD to establish an internal disciplinary matrix.


All six bills are now on Mayor de Blasio’s desk for signing.


Governor Cuomo Signs into Law Policing Reform Legislation. This week, Governor Cuomo signed into law several policing reform bills, including:

  • A10611/S8496, legislation that repeals § 50-a, which permits law enforcement officers to refuse disclosure of their disciplinary and other personnel records;
  • A1601C/S2574C, legislation that establishes an Office of Special Investigation with investigative authority and criminal jurisdiction in incidents where a police or corrections officer caused the death of another;
  • A1360A/S3253B, legislation that affirms that people not under arrest or in custody have the right to record police activity and to maintain custody and control of that recording;
  • A6144B/S6670B, legislation that prohibits the use of chokeholds by law enforcement and establishes the crime of aggravated strangulation as a Class C felony;
  • A10609/S1830C, legislation that requires court to publish of racial and other demographic data of all low-level offenses, including misdemeanors and violations;
  • A1531/S8492, legislation that establishes civil penalties for summoning a police or peace officer to report an individual (based on a belief or perception regarding their protected class status, e.g., race) without reason to believe a crime or imminent threat is occurring;
  • A8226A/S6601A, legislation that affirms the right to medical and mental health attention while in custody;
  • A10608/S2575B, legislation that requires law enforcement and corrections officers to report, within six hours, when they discharge their weapon where a person could have been struck, whether on- or off-duty; and
  • A8674/S8493, legislation that requires state police to use body-worn cameras while on patrol and prescribes situations when the cameras must be turned on and recording.

New York City Enters Phase 2 of Reopening Plan. On June 22, 2020, New York City entered phase 2 of the New York Forward reopening plan, allowing the following business to resume operations: offices; in-store retail; outdoor dining; hair salons and barber shops; real estate; commercial building management; retail rental, repair, and cleaning; and vehicle sales, leases, and rentals. Businesses must develop a COVID-19 Health and Safety Plan detailing how they intend to comply with required health and safety standards on physical distancing, protective equipment, hygiene and cleaning, communication, screening, and contact tracing and disinfection. New York Forward, New York City Health Department, New York City Department of Small Business Services, and NYC Business released guidance on reopening, available hereherehere, and here, respectively.

Tri-State Governors Issue Joint Travel Advisory for Incoming Travelers from States with “Significant Community Spread of COVID-19.” On June 24, 2020, Connecticut Governor Lamont, New Jersey Governor Murphy, and New York Governor Cuomo announced a joint travel advisory requiring all individuals traveling from states with a high COVID-19 positivity rate to quarantine upon arrival in the tri-state region for a 14-day period. States subject to the travel advisory include those with a COVID-19 positivity test rate higher than 10 per 100,000 residents over a seven-day rolling average, or with a 10% or higher positivity rate over a seven-day rolling average. Currently, these include Alabama, Arkansas, Arizona, Florida, North Carolina, South Carolina, Utah, and Texas. The advisory went into effect on June 25, 2020, at 12am.

Trump Administration Moves Forward with Lawsuit Seeking to Overturn the Affordable Care Act (ACA). On June 25, 2020, an hour before the midnight deadline, the U.S. Department of Justice filed a brief urging the U.S. Supreme Court to overturn the ACA. The Administration is supporting a lawsuit brought by various GOP-led states arguing that Congress’s elimination of the ACA’s tax penalty for not having health insurance rendered the entire law unconstitutional. An estimated 20 million Americans have gained health insurance under the ACA, which the CDC describes as “one of the most important pieces of legislation in the fight against HIV/AIDS in our history.” The Supreme Court is expected to hear the case during its next term starting in October.

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